TPS Checker

About TPS Checker

Our Goals

  • To offer a cost effective solution to any business that uses Telemarketing as part of their revenue generating process.
  • To provide these organisations with the opportunity to ensure both good practice and legal compliance as well as the assurance of remaining within the legislative boundaries of their specific industry regulators.
  • To give our clients a user friendly, cost and time effective online gateway that ultimately becomes a positive and essential asset to their business processes.

Are you a business?

If you’re a business looking to clean more than just one number at a time, then why not try our business site www.tpsservices.co.uk where you can upload, screen and download lists of any size against the Telephone Preference Service (TPS) and the Corporate Telephone Preference Service (CTPS) registers.


Did You Know?

The Telephone Preference Service, or TPS, is an 'opt-out' register which prevents individuals from receiving unsolicited marketing calls. It's been a free service used by over 18 million people so far to avoid being cold called by companies and it’s a legal requirement that companies making outbound calls must adhere to.

The definition of ‘individuals’ includes sole traders and partnerships which traditionally people thought wrongly of as ‘companies’ and therefore not covered by the TPS.

Companies Are Also Covered

Companies can also register their numbers. This is thanks to the fact that the Corporate Telephone Preference Service (CTPS) was set up in June 2004, giving corporate businesses and organisations the chance to opt-out of being on the receiving end of unsolicited marketing calls.

This is a concept that many outbound businesses often overlook.

The Fines

Historically, if you called someone registered on either the TPS or CTPS you could have been fined up to £5,000. However, since the legalisation governing TPS and CTPS was replaced by the Privacy and Electronic (EC Directive) Regulations in 2003 (the PECR) and more recently in 2011, the Information Commissioners Office (ICO) that polices and applies these regulations can now fine you up to £500,000.

The Impact On Your Business

GraphFines are not the only potential impact on your business. If your business is regulated in anyway by the Ministry of Justice (MOJ), the Office of Fair Trading (OFT), the Financial Services Authority (FSA) or any other regulated body then it has been a proven and demonstrated fact that companies have either lost their licences to trade or had restrictions imposed on their licences (which are a matter of public record and therefore available on the internet) and that’s not good for business.

The same is true of companies involved in the insurance industry who operate either as an Appointed Representative (AR) or as an Introducer Appointed Representative (IAR) as insurance companies have been known to restrict access to their referral systems almost immediately there is an enquiry from the ICO with even the suggestion of failing to clean their outbound lists against the TPS.

So the impact is not just about fines, it’s about your whole business being at risk if you operate in a regulated industry.


What Can You Do?

IWT offers several ways to help you become TPS and CTPS compliant.

  • Online Screening 24/7 - online access for you to upload, clean and download your data 24 hours a day 7 days a week.
  • Bureau Services – you can send us your data by email or FTP and our bureau service will clean it and return it to you within 1 working day.
  • Online TPS Checking – using our www.tpschecker.co.uk services you can check numbers against the TPS online to help you when dealing with individual customer complaints.
  • Integrated Services – we can either feed into your systems or you can connect and download updates directly from us using web services which can allow you to check numbers live within your own systems such as outbound calling screens, CRM systems and so on which means your users will never know about all the checking that’s going on in the background.

Pricing

Don’t be limited to 10 free checks per day; you can purchase additional credits when you’re logged in. Click here for pricing.

Pricing does vary in accordance with the solution(s) that you want and the quantity of numbers you want to check.

What we can say is this…

“we spend a lot of time ensuring that our pricing is amongst the best whilst our unique and innovation solutions… well they’re just the icing on the cake!”

Click here for pricing.

What’s next?

Why not contact us to discuss how we can best help you with our range of clever and innovative solutions.